# Help and Product Direction

## Where to start

Choose the page that matches the task:

- [Connection overview](/connect/mcp-and-api/) for MCP and AI setup.
- [Developer quickstart](/developers/) for API and SDK use.
- [Settings](/product/settings/) for account controls, imports, providers, and
  permissions.
- [User AI Profile](/product/user-ai-profile/) for reusable preferences.
- [AI Skills](/product/ai-skills/) for reusable instructions.
- [Search and Filters](/product/search-and-filters/) for finding saved context.
- [Troubleshooting](/help/troubleshooting/) for common problems.

## Report a problem

Email [support@memside.com](mailto:support@memside.com).

Include the affected app, operating system, approximate time, exact error text,
and safe reproduction steps. Remove API keys, tokens, and private content from
screenshots or logs.

## Product direction

Current product direction includes:

- smoother connections with AI tools and external workflows;
- better continuity and retrieval;
- richer import and organization options;
- continued improvement of the personal memory hub.

Future-looking notes describe direction, not fixed delivery promises.

## Next steps

- [Troubleshooting](/help/troubleshooting/)
- [Support](/help/support/)
- [Security and Privacy](/help/security-and-privacy/)